Managing EmotionsResearchUncategorized Conflict and Emotions We like the quote by psychologist, John Gottman, “When you’re furious, you can’t be curious.”…Matt DregerApril 30, 2012
Communication and BehaviorCultureUncategorized Mergers, Acquisitions and Conflict Despite the difficult economic climate major mergers have been in the news. Several large pharmaceutical…Matt DregerMarch 26, 2012
Communication and BehaviorManaging EmotionsUncategorized The Untrustworthy Hot Button A recent survey of 2,000 employees conducted by Yahoo! Shine and Fitness Magazine found that,…Matt DregerMarch 12, 2012
Communication and BehaviorPractitionersResearchUncategorized How We Describe Conflict When doing a program on conflict management, I’ll often ask people what words come to…Matt DregerMarch 5, 2012
Communication and BehaviorCultureUncategorized Generational Conflict A couple of recent items caught our attention about generational conflict. Deanna Hartley addressed the subject…Matt DregerFebruary 1, 2012
Case StudiesPractitioners Client Use Case | Government | Lealman Fire District Industry: State and Local Government Practitioner: Randy Keirn, MPA, BSN, EMT-P District Chief, Lealman Fire District…Matt DregerJanuary 27, 2012
PractitionersUncategorized Book Review: Conflict Management Coaching: The CINERGY Model In her new book, Conflict Management Coaching: The Cinergy™ Model, Cinnie Noble delivers a highly…Matt DregerJanuary 24, 2012
Cost of ConflictPractitionersUncategorized The Value of Managing Conflict Effectively Organizations want to know what kind of return on investment can come from improving…Matt DregerJanuary 4, 2012
Uncategorized Slowing Down and Reflecting on Conflict Conflict can become very chaotic. Emotions run high, facts are slippery, and communications can stop.…Matt DregerDecember 7, 2011
Communication and BehaviorCultureManaging EmotionsUncategorized Expressing Emotions – why, in the workplace, is it so hard to talk about feelings? Emotions can be defined as a spontaneous rather than conscious feeling. They can be feelings…Matt DregerNovember 29, 2011