Communication and BehaviorUncategorized Calming Your Brain During Conflict In a recent issue of the Harvard Business Review, mediator Diane Musho Hamilton, shared tips…Matt DregerNovember 8, 2016
Managing EmotionsUncategorized Using Reappraisal to Manage Your Conflict Emotions Why do we get mad in conflict? It usually happens because of the way we…Matt DregerNovember 8, 2016
Communication and BehaviorCost of ConflictUncategorized The Value of Managing Conflict Organizations want to know what kind of return on investment can come from improving their…Matt DregerNovember 8, 2016
Cost of ConflictCultureUncategorized How Much Is Conflict Costing You? If we are going to measure the cost of conflict to an organization, we must…Matt DregerNovember 8, 2016
Communication and BehaviorUncategorized Constructive Behaviors to Manage Conflict More Effectively Although conflict is inevitable, there are strategies to keep in mind that help improve relationships…Matt DregerNovember 8, 2016
Communication and BehaviorUncategorized Leaders and Conflict Competence While it may be a critical competency, leaders are no more comfortable or competent in…Matt DregerMarch 23, 2016
Managing EmotionsUncategorized Helping Managers Master Their Hot Buttons Managers are susceptible to getting upset in conflict situations just like everyone else. In other…Matt DregerMarch 23, 2016
PractitionersUncategorized Promoting Your Practice—a Practitioner’s Perspective Our certified users of both the Conflict Dynamics Profile® (CDP) and Mediation Training Institute (MTI)…Guest AuthorMarch 23, 2016
PractitionersUncategorized MTI at the Southern California Mediation Association Conference CCD & MTI had the opportunity to present and exhibit at the 2015 Southern California…Matt DregerJanuary 27, 2016
Communication and BehaviorManaging EmotionsUncategorized What’s the difference between Empathy and Sympathy, and why has Sympathy got such a bad name? Have you ever wondered about the difference between empathy and sympathy? And if you have,…Guest AuthorJanuary 27, 2016