Offered nationally and internationally, MTI’s open-enrollment programs are for trainers, coaches, consultants and managers who help others to resolve destructive workplace conflicts.
Program Options
Conflict Dynamics Profile Certification (CDP)
Certification Webinars
CDP Certification Webinars offer coaches and trainers a convenient way to become certified in the CDP.
CDP open-enrollment certification programs qualify for HRCI, SHRM and ICF credits.*
Workplace Conflict Resolution and Mediation Programs
Certified Workplace Trainer (CT)
3-Day Program
This program teaches participants how to deliver the workplace conflict mediation training programs in their organizations.
Certified Workplace Mediator and Trainer (CMT)
5-Day Program
The CMT certification course trains participants as certified workplace mediators and trainers.
Certified Workplace Trainer (CT Recertification)
3-Day Program
Those who were previously Certified or attended a presentation of the Workplace Conflict Resolution program (all three modules) conducted by an MTI Certified Trainer can renew their certification.
Learn More About Recertification
Workplace Conflict Resolution and Mediation open-enrollment programs qualify for HRCI and SHRM credits.*
Mastering Conflict Dynamics (MCD)
3-Day Program
Hosted and managed by Eckerd College’s Leadership Development Institute (LDI), the MCD program gives participants an increased awareness of the root causes of conflict and helps them acquire new skills for effectively assessing and resolving conflict.
The MCD program qualifies for SHRM rectification credits.
*HRCI Disclaimer: The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.
